1. Helpdesk
  2. YOUR RACKBEAT AGREEMENT

How do you find your agreement number?

Your agreement number in Rackbeat is crucial for support and is displayed on all pages. If you have forgotten it, you can have it resent by using 'Forgot Agreement Number?' on the login page.

Find Your Agreement Number

Your agreement number is crucial for identification and support in Rackbeat. It can always be found in your Rackbeat agreement, regardless of which page you are on:

Display on All Pages: Your agreement number is constantly displayed at the bottom left of your screen in Rackbeat.

Forgotten or Unknown Agreement Number

If you can't find or have forgotten your agreement number:

  1. Go to the Login Page: Visit the Rackbeat login page.
  2. Select 'Forgot Agreement Number?': Click on this link.
  3. Enter Your Email: Enter the email address associated with your Rackbeat account.
  4. Receive Your Agreement Number: You will receive an email with your agreement number, along with the name and status of your agreement.

If you have used a unique identifier in your email, such as +1 in support+1@rackbeat.com, remember to enter the full email including this identifier. The system does not recognize addresses without these specifications.