---
title: Your Rackbeat agreement | Helpdesk
description: Questions and answers related to your Rackbeat account and billing related inquiries.
---

[Skip to content](https://helpdesk.rackbeat.com/knowledge/your-rackbeat-agreement#main-content)

- [English](https://helpdesk.rackbeat.com/knowledge/your-rackbeat-agreement)
- [Dansk](https://helpdesk.rackbeat.com/da/knowledge/din-rackbeat-konto)
- [Norsk – Norge](https://helpdesk.rackbeat.com/no-no/knowledge/din-rackbeat-avtale)
- [Svenska](https://helpdesk.rackbeat.com/sv/knowledge/ditt-rackbeat-avtal)

English

Show submenu for translations

[Contact us](https://helpdesk.rackbeat.com/knowledge/kb-tickets/new)

Open main navigation

Close main navigation

- - [English](https://helpdesk.rackbeat.com/knowledge/your-rackbeat-agreement)
    - [Dansk](https://helpdesk.rackbeat.com/da/knowledge/din-rackbeat-konto)
    - [Norsk – Norge](https://helpdesk.rackbeat.com/no-no/knowledge/din-rackbeat-avtale)
    - [Svenska](https://helpdesk.rackbeat.com/sv/knowledge/ditt-rackbeat-avtal)

  English
  
  Show submenu for translations
- [Contact us](https://helpdesk.rackbeat.com/knowledge/kb-tickets/new)
- [AI Chat](https://chat.applai.io/chatbot/W5EFe14XJ8mW0OlrIzTS)

[AI Chat](https://chat.applai.io/chatbot/W5EFe14XJ8mW0OlrIzTS)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Helpdesk](https://helpdesk.rackbeat.com/knowledge)
2. [Your Rackbeat agreement](https://helpdesk.rackbeat.com/knowledge/your-rackbeat-agreement)

# Your Rackbeat agreement

 Questions and answers related to your Rackbeat account and billing related inquiries.

- [How do you find your agreement number?](https://helpdesk.rackbeat.com/knowledge/ht-00167)
- [The mail log in Rackbeat](https://helpdesk.rackbeat.com/knowledge/ht-00174-0)
- [Create a free developer agreement for Rackbeat](https://helpdesk.rackbeat.com/knowledge/ht-00080)

## Billing

- [Guide for automatic payments](https://helpdesk.rackbeat.com/knowledge/ht-00166)
- [Changing Billing Information](https://helpdesk.rackbeat.com/knowledge/ht-00077)
- [Understanding your invoice from Rackbeat](https://helpdesk.rackbeat.com/knowledge/ht-00164)
- [Reminder notice from Rackbeat](https://helpdesk.rackbeat.com/knowledge/ht-00192)
- [How to pay your invoice and overdue balance with Rackbeat](https://helpdesk.rackbeat.com/knowledge/ht-00102)

## Account

- [How to edit an existing user?](https://helpdesk.rackbeat.com/knowledge/ht-00162)
- [How to terminate a user in Rackbeat](https://helpdesk.rackbeat.com/knowledge/ht-00165)
- [How to cancel your agreement](https://helpdesk.rackbeat.com/knowledge/ht-00057)
- [How to Upgrade Your Account](https://helpdesk.rackbeat.com/knowledge/ht-00195)
- [How to downgrade your account](https://helpdesk.rackbeat.com/knowledge/ht-00196)
- [Create a free accountant user for your Rackbeat agreement](https://helpdesk.rackbeat.com/knowledge/ht-00201)
- [Reset or change your password](https://helpdesk.rackbeat.com/knowledge/ht-00050)

See less ▼

## Other

- [Negative values in Rackbeat](https://helpdesk.rackbeat.com/knowledge/ht-00111)
- [API support-mail](https://helpdesk.rackbeat.com/knowledge/ht-00168)
- [Webhooks in Rackbeat](https://helpdesk.rackbeat.com/knowledge/ht-00178)

- [GETTING STARTED / SETUP](https://helpdesk.rackbeat.com/knowledge/getting-started-setup#main-content)

    - [For new agreements](https://helpdesk.rackbeat.com/knowledge/getting-started-setup#for-new-agreements)
    - [General Setup](https://helpdesk.rackbeat.com/knowledge/getting-started-setup#general-setup)
    - [Add-ons](https://helpdesk.rackbeat.com/knowledge/getting-started-setup#add-ons)
    - [Sales](https://helpdesk.rackbeat.com/knowledge/getting-started-setup#sales)
    - [Products](https://helpdesk.rackbeat.com/knowledge/getting-started-setup#products)
    - [Purchasing](https://helpdesk.rackbeat.com/knowledge/getting-started-setup#purchasing)
- [TIPS & TUTORIALS](https://helpdesk.rackbeat.com/knowledge/tips-tutorials#main-content)

    - [Export](https://helpdesk.rackbeat.com/knowledge/tips-tutorials#export)
    - [Import](https://helpdesk.rackbeat.com/knowledge/tips-tutorials#import)
    - [Rackbeat](https://helpdesk.rackbeat.com/knowledge/tips-tutorials#rackbeat)
    - [Reporting](https://helpdesk.rackbeat.com/knowledge/tips-tutorials#reporting)
    - [Frequently asked questions](https://helpdesk.rackbeat.com/knowledge/tips-tutorials#frequently-asked-questions)
- [RACKBEAT MOBILE APP](https://helpdesk.rackbeat.com/knowledge/rackbeat-mobile-app#main-content)

    - [Warehouse](https://helpdesk.rackbeat.com/knowledge/rackbeat-mobile-app#warehouse)
    - [Sales](https://helpdesk.rackbeat.com/knowledge/rackbeat-mobile-app#sales)
- [INTEGRATIONS](https://helpdesk.rackbeat.com/knowledge/integrations#main-content)

    - [Integration partners](https://helpdesk.rackbeat.com/knowledge/integrations#integration-partners)
    - [Shopify](https://helpdesk.rackbeat.com/knowledge/integrations#shopify)
    - [Woocommerce](https://helpdesk.rackbeat.com/knowledge/integrations#woocommerce)
    - [Shipmondo](https://helpdesk.rackbeat.com/knowledge/integrations#shipmondo)
    - [Webshipper](https://helpdesk.rackbeat.com/knowledge/integrations#webshipper)
    - [Legacy integrations](https://helpdesk.rackbeat.com/knowledge/integrations#legacy-integrations)
- [The Rackbeat | e-conomic integration](https://helpdesk.rackbeat.com/knowledge/the-rackbeat-e-conomic-integration#main-content)

    - [Valuation](https://helpdesk.rackbeat.com/knowledge/the-rackbeat-e-conomic-integration#valuation)
    - [FAQ](https://helpdesk.rackbeat.com/knowledge/the-rackbeat-e-conomic-integration#faq)
    - [Installation & settings](https://helpdesk.rackbeat.com/knowledge/the-rackbeat-e-conomic-integration#installation-settings)
- [Your Rackbeat agreement](https://helpdesk.rackbeat.com/knowledge/your-rackbeat-agreement#main-content)

    - [Billing](https://helpdesk.rackbeat.com/knowledge/your-rackbeat-agreement#billing)
    - [Account](https://helpdesk.rackbeat.com/knowledge/your-rackbeat-agreement#account)
    - [Other](https://helpdesk.rackbeat.com/knowledge/your-rackbeat-agreement#other)

Rackbeat Helpdesk

[Go to Rackbeat.com](https://rackbeat.com/en/)         [Contact us](https://rackbeat.com/en/contact/)