About the WooCommerce integration

WooCommerce is a webshop. You can integrate Rackbeat with your WooCommerce account so that data is transferred between the two systems. Below, we explain how the integration works.

How the integration between WooCommerce and Rackbeat works


Once sales orders are created in WooCommerce, we continuously transfer them to Rackbeat in real time (immediately). In this way you avoid having to enter your sales manually into the system. Inventory will also (if desired) be transferred in real time from Rackbeat to WooCommerce. This ensures that there is no overselling on your webshop.

You can also create and edit products across the two systems if you wish. In that case, you have to choose whether you want to create / edit products in Rackbeat, which are then transferred to WooCommerce, or whether it should go the other way around. Of course, it is also an option to deselect this sync.

The integration supports "multi shops" - which means one Rackbeat agreement can be integrated into several different WooCommerce webshops for full synchronization of inventories across all shops.

Price for integration to the first webshop is free, after that DKK 100 / month is paid for all extra shops that are connected to Rackbeat.

What data is transferred to WooCommerce from Rackbeat?

  • Sales orders
  • Products (if desired) - the data transfer applies to both creation and maintenance.
    NOTE! the transfer is only one-way from WooCommerce to Rackbeat.
    For products we transfer:
    • SKU number
    • Product name
    • Sale price
    • Description (also on variations)

What data is transferred to Rackbeat from WooCommerce?

  • Products (if desired) - the data transfer applies to both creation and maintenance.
    NOTE! the transfer is only one way from Rackbeat to WooCommerce.
    For products we transfer:
    • SKU number
    • Product name
    • Sale price
    • Stock quantity (if desired)

Initial sync

When installing the integration between WooCommerce and Rackbeat, you can choose to perform a start-up synchronization (initial sync) - ie. to transfer your current products and inventory from WooCommerce to Rackbeat.

Initial sync cannot go the other way around.

What are we not syncing?


The integration between Rackbeat and WooCommerce is not a PIM - therefore we can not transfer to correct product categories, add tags, etc. Rackbeat can also not create variations in WooCommerce, so if you work with variations, we recommend that the transfer of product data takes place from WooCommerce to Rackbeat (ie WooCommerce is the "master" for product creation and maintenance).

TIP: Also read our Helpdesk article "WooCommerce: Order Flow & Inventory Sync" for more knowledge on the integration between WooCommerce and Rackbeat.

If you need help setting up the integration, we will guide you through the article "Installation of the WooCommerce integration".