How to cancel your agreement

We are sad to see that you are consindering to cancel your Rackbeat agreement. 

If there is anything we can do to keep you as a customer, we are ready to handle whatever challenges you are experiencing. Please, contact our Support team so we can discuss the situation.

We also appreciate your feedback so we know how to improve. 

Cancellation of agreement

  1. Hover the cursor over your name in the top right corner and select "Company Settings"
  2. Go to "General" in the menu on the left
  3. Select "Advanced" in the tabs
  4. Scroll down and click "Cancel Rackbeat agreement" in the bottom left corner

When you have canceled your agreement, you still have access to Rackbeat in the month of the cancellation + 3 months, cf. our terms and conditions. You will be invoiced as usual during this period.