Please note that terminating a user in Rackbeat will follow our notice period, which is 3 months.
You will therefore see a date indicating when the user will be deactivated
In this case, the termination occurred on August 19th, 2024, for the user named 'To be deleted'
Step 1: Go to 'Company Settings'.
You can find this in the menu at the top right of your Rackbeat page.
Step 2: Click on 'Users'.
Inside 'Company Settings,' find and click on 'Users' in the menu on the left side.
Step 3: Find the user you want to delete in the list of users.
Step 4: Once you have found the user you want to delete, click on the trashcan icon located to the right of the user's name.
Step 5: Confirm the deletion of the user.
After clicking the cross, you will be asked to confirm that you want to delete the user. Be aware that deleting a user is permanent and cannot be undone.
Revoke user access: Here, you can prevent the user from logging into Rackbeat anymore.
Once you have confirmed the deletion, the notice period will take effect, and the user will be deactivated after 3 months.