Once your webhooks are set up, information is automatically sent to the integration your webhooks are synchronized with. This allows integrations to collaborate and respond to each other as soon as a change occurs.
Access Your Webhooks
Follow these steps to access and manage your webhooks in Rackbeat:
- Company Settings: Hover over your name in the top right corner and click on "Company Settings".
- Select Webhooks: In the menu on the left side, click on "Webhooks".
Overview of Webhooks
In the webhook overview, you'll find a summary of your webhooks along with their details.
- ID: Identification number of the webhook.
- Plugin: Indicates the plugin or integration associated with your webhook, such as "e-conomic".
- Event: Describes the event the webhook is set up to respond to. For example: "supplier.updated", which fetches updates from supplier data.
- Errors Since Success: The number of errors recorded since activation.
- Enabled: Indicates whether your webhook is active or inactive.
Troubleshooting Webhooks
In order to see what has been transferred, or to locate errors in the transfer you can open the webhook.
In the following example we are looking at the webhook ''Product Created'' for the Shopify integration.
200 means that the transfer is successful. If you still don't see the update in your webshop, you can try to confirm whether you are looking at the right shop, or searching for the right item number.
400 means the transfer has failed and there may be something wrong with the integration. Either look under integration errors or contact support for help