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How to pay your invoice and overdue balance

See the company’s outstanding balance, find payment details, and learn how to pay invoices via bank transfer or credit card.

Table of contents

View your overdue balance 

You can view the company’s current overdue balance directly in Rackbeat.

How to:

  1. Hover over your name in the top-right corner.

     

  2. Click "Company Settings".

     

  3. Select "Billing".

     

  4. View the field Overdue balance.

Here you get a quick overview of the company’s due balance.

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Need a copy of an invoice or a statement?

If you would like a copy of an invoice or a statement, you can contact Rackbeat’s billing department:

billing@rackbeat.com

We will be happy to send you the requested documentation.

Paying via bank transfer

If you would like to pay manually via bank transfer, you can use the following bank details:

RACKBEAT ApS

Registration number: 3274
Account number: 3273027517
IBAN: DK64 3000 3274 0275 17

We recommend that you include the invoice number as the payment reference, as this helps ensure that your payment is registered correctly.

You can also find the payment details at the bottom of your invoice.

Pay via credit card

Rackbeat offers credit card payments via FarPay.

If your agreement is not yet enrolled in automatic card payments, you will still receive your invoices by email, with the option to pay online.

  1. You will receive your invoice by email, where a copy of the invoice is also attached.

  2. Click "PAY INVOICE / BETAL FAKTURA" 
  3. You will now be redirected to the payment page, where you will be able to see the invoice status. 
  4. Click "Pay XXX DKK"
    image-png-Aug-21-2023-12-11-45-8358-PM
  5. On the next page you must accept the agreement terms.
    farpay-jpg
  6. Enter your card details.
  7. Confirm the payment and complete.

Once the transaction is completed, the payment is automatically registered.

Automatic card payments

When you pay an invoice via FarPay, you have the option to enroll the agreement in automatic card payments.

When automatic card payments are enabled:

  • Future invoices are paid automatically on the due date.

     

  • You will still receive your invoices by email.

     

  • You avoid manual payments each month.

Please note: Card payments are automatically charged to the registered payment card for future billing cycles.

Questions regarding your invoice?

If you are unsure about an overdue amount, a payment, or an invoice, you are welcome to contact our accounting department at:

billing@rackbeat.com