Skip to content
English
Contact us
AI Chat
  • There are no suggestions because the search field is empty.

Om Shipmondo integrationen (en)

How the integration between Rackbeat and Shipmondo works

The integration with Shipmondo streamlines the entire workflow related to packing orders and printing shipping labels. It enables automatic transfer of orders from Rackbeat to Shipmondo, so you avoid manual entry and always have your shipments ready in the system.

Table of Contents

  • Shipping Flow
    1.1 Draft shipment creation
    1.2 Confirmation and update
    1.3 Important note on manual changes

  • Data Transfer

  • Transfer Timing

  • Setting up the Shipmondo Integration

  • Frequently Asked Questions

1. Shipping Flow

This section describes the practical process from creation to confirmation — essentially how the “handshake” between Rackbeat and Shipmondo works.

1.1 Draft shipment creation

When an order is created in Rackbeat, a draft shipment is immediately created in Shipmondo. This ensures that all orders are automatically carried forward without you lifting a finger.

1.2 Confirmation and update

When you confirm the order in Rackbeat, the draft shipment in Shipmondo is automatically updated and confirmed. This avoids errors and duplicate work since all changes occur in one single workflow.

1.3 Important note on manual changes

If you manually edit the draft shipment in Shipmondo, a subsequent confirmation in Rackbeat will not update the existing shipment. Instead, a brand-new shipment will be created, meaning you risk having two active shipments for the same order.

⚠️ Be sure not to manually edit the draft shipment in Shipmondo after it has been created in Rackbeat — otherwise, duplication may occur.

2. Data Transfer

This section explains which data fields are sent from Rackbeat to Shipmondo and why they are important for correct shipping handling.

When an order is transferred to Shipmondo, all necessary information is included to ensure the shipping label and packing slip are generated correctly. This eliminates manual entry of address, weight, and price — saving time and reducing the risk of typos.

Data direction: Rackbeat → Shipmondo

Transferred from Rackbeat to Shipmondo:

Items:

  • Product name

  • SKU

  • Weight

Delivery details:

  • Shipping information (default settings from integration preferences)

  • Delivery address (required for transfer)

Price:

  • Order price

  • Currency

3. Transfer Timing

This part explains when the integration “triggers” the transfer, so you can plan your processes accordingly.

To minimize delays and manual follow-up, the transfer occurs in real time:

  • The order is automatically transferred to Shipmondo when it is marked as “confirmed” in Rackbeat and all required information has been entered.

You therefore don’t need to run separate export jobs — as soon as you confirm, your labels are ready to print.

4. Setting up the Shipmondo Integration

This section provides a quick overview of how to get started, along with an important note regarding batch numbers.

Setup is done via Rackbeat’s integrations menu, where you easily connect your Shipmondo account. The guide walks you through login, API key validation, and default shipping price settings.

Note: If you work with batch numbers, they are not transferred to Shipmondo.

Frequently Asked Questions

Q: What should I do if an order is not transferred to Shipmondo?
A: First, check that the order is marked as “confirmed” in Rackbeat and that a delivery address has been entered. Missing address is the most common cause.

Q: Can I customize batch numbers in the integration?
A: No, batch numbers are not transferred. Alternatively, you can manually add the batch number in Shipmondo if needed.

Q: How do I avoid duplicate shipments?
A: Avoid manual edits in Shipmondo on the draft shipment. If you need to make changes, do them in Rackbeat and then confirm the order.