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How to create a new user

You can easily add more user access directly from your Rackbeat account. 

How to create a new user

It is quick and easy to create a new user for your Rackbeat account. Please follow these steps:

  1. Go to your settings: Hover over your username in the top-right corner and select either “User Settings” or “Company Settings"

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  2. Go to the user overview: Go to the menu on the left side and click “Users” to access your user overview. 
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  3. Create user: Click on 'Create new' to create a new user
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  4. Fill in the required information: Enter and select the necessary details such as the user’s name, email, password, language, and choose the subscription type for the user.

    1. Standard: The standard user is a user who will have access to all the features allowed by the account’s subscription type.

    2. Scanner: The scanner user is only relevant if you have chosen to include a scanner in your Premium+ subscription.

  5. Create user: Once the relevant information has been filled in, you can click “Create User” to complete the process.

The price per user is based on the subscription plan of your Rackbeat account. You can read more about our account types here: Subscriptions and pricing. 

How do you edit an existing user?

Editing your users is a quite simple task. Please, follow these steps:

  1. Go to your settings: Hover over your username in the top-right corner and select either “User Settings” or “Company Settings”

  2. Go to the user overview: In the left-hand menu, click “Users” to access your user overview.

  3. Select the user: Choose the user you want to edit by either clicking the Edit icon or the user’s name.

  4. Edit the user: Make your changes to the user details.

  5. Save changes: When you are done editing the user, click “Save changes” to finish.