I can't delete an invoice

If you have tried to delete an invoice and an error saying 'An error occured. You cannot delete an invoice that has been booked' pops up, it means that the invoice is already booked and therefore cannot be deleted.

Therefore, instead of deleting an invoice, you have to credit this. Please follow these guides on how to make a credit note:

How to create a credit note for customers
How to create a supplier credit note

By crediting invoices instead of deleting them, you ensure accurate financial records and reduce the risk of errors within the system.

I can't delete an invoice - why?

If you try to delete a booked invoice in Rackbeat, an error will occur. Instead, you can credit the invoice by following the guidelines for creating credit notes.