WooCommerce: My sales prices are incorrect in Rackbeat compared to what I have specified in WooCommerce
If your sales prices are incorrect in Rackbeat compared to WooCommerce, it is typically because you need to specify in your WooCommerce settings whether your sales prices are inclusive or exclusive of VAT.
The integration is set up so that it always transfers sales prices excluding VAT when transferring products—it cannot differentiate between the two options in WooCommerce. Therefore, we recommend that you always specify the prices in WooCommerce as excluding VAT.
Note:
Regarding the synchronization of orders to Rackbeat, the integration will always ensure to match the price(s) specified on the order itself, and therefore only prices in the product catalog's overview may be affected by the previously mentioned difference between sales prices specified with and without VAT.