WooCommerce: Order flow & synchronization of inventory stock
How the order flow between WooCommerce and Rackbeat works
The customer creates an order in WooCommerce Webshop, and the order gets the status "New" in WooCommerce
The webshop order is automatically transferred from WooCommerce to Rackbeat. There is a delay of approx. 1 minute
Warehouse employee picks and packs the order in Rackbeat, and the order will be marked as "Shipped" in Rackbeat
The order is automatically updated to the status "Sent" in WooCommerce - and the customer is notified by email that the order has been sent from the warehouse
How stock synchronization works between WooCommerce and Rackbeat
Inventories are synchronized from Rackbeat to WooCommerce with the webhook "inventory.changed" - this means that the inventories are only updated in WooCommerce when a transaction takes place in Rackbeat. A transaction in Rackbeat can be:
Product receipt
Shipping
Regulation
There is a 1 minute delay for stock transfer, so be patient