How to create a customer invoice based on a sales order
You can create a customer invoice in multiple ways. If you already have a sales order, the invoice can be created directly from the order. Below, we will guide you through how to do this.
You can either:
- Select "Sales" in the top bar
- Click "Orders" in the menu
- Find the sales order
- Hover the cursor over the 'three little dots' on the right side of the order line and click "Create invoice"

- You can now create an invoice on either all item lines, or create a partial invoice only on the shipped item lines (if you haven't sent/or do not wish to send everything at once).
- The invoice is now created and editable.
- Click 'Send to customer' to complete the invoice.
- You will now have the option to send the invoice to the customer by email.
- You can also choose to create a shipment in connection with invoicing and whether the order should be marked as shipped, and whether the item(s) should be deducted from inventory on the invoice date instead of today’s date.
- Click 'Send' and the invoice will be marked as 'Booked' in the system.
Or:
- Select "Sales" in the top bar.
- Click "Orders" in the menu.
- Find the sales order.
- Click on the order number (#) to open the order you want to create an invoice of.
- Click on "Create invoice" in the upper right corner.
- You can now create an invoice on either all item lines, or create a partial invoice only on the shipped item lines (if you haven't sent/or do not wish to send everything at once).
- The invoice is now created and editable.
- Click 'Send to customer' to complete the invoice.
- You will now have the option to send the invoice to the customer by email.
- You can also choose to create a shipment in connection with invoicing and whether the order should be marked as shipped, and whether the item(s) should be deducted from inventory on the invoice date instead of today’s date.
- Click 'Send' and the invoice will be marked as 'Booked' in the system.
Please note: If you cannot see your invoices in the invoice overview after they have been posted, try filtering by “Archived”.