How to create a new customer
Customers can be created in two ways: manually or via import. Below, we guide you through how to create customers manually.
Streamline your customer management in Rackbeat by easily creating and organizing your customer information. Remember, before creating a new customer, the appropriate customer group must be created.
Step-by-Step Guide to Creating Customers:
-
Go to sales: Select the "Sales" tab at the top of your Rackbeat account.
-
Select Customers: Click on "Customers" in the menu to access your customer overview.

-
Create New Customer: Click on "Create new" in the top right corner to start the creation process.
- Fill in the necessary information about the customer. This includes name, address, contact details, and more.

- If you have set standards for customer creation in your company settings, some fields will already be pre-filled, which you can change if necessary.- If you do not specify a customer number, Rackbeat will automatically assign a unique number.
-
Finish creating the Customer: Once you have entered all customer information, click "Create customer" to save the new customer in the system
- Select “Create and new” if you wish to prepare the creation of another customer immediately.
IMPORTANT! When choosing a tax zone, it is important to know that Domestic is not the same as Denmark. If Denmark is chosen, remember to set up country-specific VAT with the correct tax rate; otherwise, it defaults to 0% if the field for Denmark is empty.
For information on importing customers via an Excel file, go to our guide How to import customers and customer data in Rackbeat